How does scheduling work with my tenant?

We contact your tenant directly to set a time, so you're never relaying messages. If the tenant doesn't provide access at the scheduled window, we let you know, and a return-trip service charge may apply.

Who do you invoice — me or the tenant?

You. Every repair is documented and invoiced to the property manager or owner, not the tenant.

Can I set a spending limit before you do any work?

You set an authorization threshold, and we approve repairs under it on the spot; anything above it, we check with you first.

How fast can you get to my tenant?

We aim to schedule within 48 hours, with same-day appointments when capacity allows and priority routing for property accounts.

Do you service the brands in my units?

We service 50+ brands across every major appliance, including the workhorse brands common in rentals. Tell us the brand and model on the work order and we'll confirm.

What areas do you serve?

We service more than 50 brands across every major appliance. Tell us your brand and model when you book, and we'll confirm before we come out.

What if a repair fails?

If the same problem returns within 90 days, we come back and fix it free — you don't pay twice, and neither does your tenant.

What if an appliance isn't worth repairing?

We'll tell you straight, and we can supply and install a replacement — one vendor for repair and replacement across your whole portfolio.

Do you keep records for my properties?

Yes. Every visit is documented, so you have a repair history for each unit and appliance.

Appliance Repair for Property Managers

The Appliance Vendor You Don't Have to Manage

Your tenant's appliance is down, and you don't have time to chase a vendor while the tenant chases you. Landers schedules the tenant, documents the repair, and invoices you — so you stay out of the middle.

Schedule Service

Call (410) 682-3232

4.9 Stars

2,149 reviews

Locally owned since 1983

Background-checked techs

Sound familiar?

You Shouldn't Have to Manage Your Repair Vendor

The wrong vendor can turn a simple tenant repair into your problem. Maybe you've experienced:

The no-show

The vendor stops answering, the repair drags, and now your tenant is calling you about it.

The unprofessional tech

Someone shows up who can't deal with your tenant, and it reflects on you and your owner.

The repair that fails

It breaks again two weeks later, so you're paying twice while the tenant loses patience.

Schedule Service

Talk to a team member

The Lander's Difference

Landers works differently. We contact your tenant directly to schedule, send a background-checked pro who represents your property well, document the repair, and stand behind it — so the problem leaves your desk and doesn't come back.

Why Property Managers Trust Landers

Our Three Promises to You

We handle your tenant

We contact your tenant directly to schedule and keep the window we give, so you're not the middleman relaying messages between a tenant and a vendor.

We document and invoice you

Our background-checked techs document each repair and invoice you, not the tenant, so you have a clean record for every unit.

We stand behind it

You set the authorization thresholds. If a repair fails inside warranty, we come back at no charge — and we never put you in the middle of a tenant complaint.

Maryland's most-reviewed appliance company, serving eight counties since 1983.

How it works